F5 Vpn For Mac

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The following are known issues that affect the user experience when F5 Access is used on a macOS device. These issues may be addressed in the future by F5 or Apple.

F5 Vpn For Mac

F5 Vpn For Mac

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F5 Vpn For Mac Windows 10

ID numberDescription
712947In the Web Logon mode, you are shown a prompt to install the browser plugin when the client-side EPS checks are running, instead of using the fallback branch for client-side checks. In the native mode, the fallback branch is chosen on all client-side checks without any prompt.

As a workaround, in the Web Logon mode, click the Click here link, in the Continue without installing software section of the prompt, to be routed to the fallback branch.

Alternatively, you can configure an access policy configuration that uses Detect F5 Access macro for detecting F5 Access for Mac and the Access Policy macro for logon and authorization.

How it works

In the Detect F5 Access macro:
  • Use the combination of Client OS and Client Type endpoint security (server-side) actions to detect the client. Use the MacOS branch for Client OS and then the F5 Access branch for Client Type check.
  • When the Client Type agent successfully detects F5 Access for Mac, the request is sent directly to the Access Policy macro for logon and authorization, skipping the client-side EPS checks. When the Client Type agent fails to detect F5 Access for Mac, the request is sent to the fallback branch Other which runs an antivirus check on the client-side.
  • When the Antivirus agent successfully validates the antivirus check, the request is sent to the Access Policy macro for logon and authorization.

The Access Policy macro is the actual policy using the combination of Logon Page and any required authentication actions to authenticate users directly against a local user database. It may use either an Advanced Resource Assign action or a Webtop and Links Assign action to add webtop or webtop links.

713854-2When APM reaches the concurrent session limit, it does not allow newer APM sessions to be created. In such a scenario, if an F5 Access client that has saved credentials on the client connects to APM, the VPN fails to establish. The credentials are assumed to be invalid and deleted. As a workaround, use the following iRule:# # A simple rule to send reset when F5 Access sends a request with an errorcode=14 # # # Ref: https://devcentral.f5.com/articles/http-event-order-access-policy-manager # when CLIENT_ACCEPTED { ACCESS::restrict_irule_events disable } when HTTP_REQUEST { if { [HTTP::uri] contains 'my.logout.php3?errorcode=14' && [HTTP::header value 'User-Agent'] contains 'F5Access/2.1.1' } { log local0. 'DEBUG LOG: [HTTP::uri] => rejecting' # simply reject reject } }
714132When a VPN configuration is installed by an MDM or configured from a .mobileconfig file, and authentication fails, the VPN connection switches to Disconnected mode without displaying an 'Authentication failed' error message.
714426In this release, compression for inbound traffic works correctly. However, on the Details statistics screen, the Received Compression percentage is always displayed as 0.0.
714635When the On-Demand Cert Auth is set to Require in the access policy, and there is no certificate, the wrong certificate, or if Web Logon mode is used to connect, F5 Access switches to Disconnected state with no error message.
715985If a per-app VPN configuration does not have SafariDomains specified, it is detected as an Enterprise (device-wide) VPN.
715989The OnDemandRule action EvaluateConnection does not work with per-app VPN connections. It does work for device-wide VPN connections on macOS 10.13.4 with Safari. This is the expected behavior. Only the Disconnect action works with per-app VPN.
716909When you create a VPN configuration with a certificate with Web Logon enabled, and then connect to the VPN configuration for the first time, several prompts are displayed. For most of the prompts, you can select 'Always Allow' and proceed. Some prompts may require you to acknowledge them each time they appear.
717157Password cannot be entered for a new configuration if the password field has been disabled while editing another configuration that was reverted later. As a workaround, close the F5 Access Configuration window to resolve the issue. When the user goes to Manage VPN Configurations again, the password field can be populated successfully.
718122On macOS 10.12, the client proxy exclusion list does not work correctly for wildcard IP addresses (for example, 172.29.68.*, 172.*.197). Such traffic still routes through the proxy and does not bypass the proxy. The exclusion list does work correctly for names, names with wildcards, and IP addresses without wildcards.
718843In Web Logon mode, with the client certificate set to require in the clientssl profile, the session is not deleted from the BIG-IP when the user disconnects. Native logon mode is not affected.
722550When the Network Access is configured for split tunneling, and the DNS address space is not set to the wildcard *, then the client proxy settings are not used by Chrome or Firefox and the traffic bypasses the proxy. Safari uses client proxy settings correctly in this scenario.

Workaround: Chrome and Firefox successfully use client proxy settings when the Network Access is configured to force all traffic through the tunnel, or it is configured for split tunneling, with the DNS Address Space set to *.

724230When you enable per-app VPN with Chrome as a managed application and reboot or wakeup Mac, there are multiple log-in prompts. This issue is currently reported to Apple and tracked through 41166852.
725804On F5 Access for macOS, when a client certificate is requested, Web Logon mode is specified, and the user chooses Always Allow when presented with the prompt com.apple.Webkit.Networking wants to sign using key...', a network tunnel cannot be established.